The healthcare profession is now far more aware and therefore transparent about its human failings. This has evolved naturally as healthcare has developed and matured. Acknowledgement of the existence of errors has allowed the science behind the human factors leading to them to be developed. This has contributed significantly to improving patient safety but equally importantly has allowed healthcare workers to manage themselves better in a number of ways. These include the development of reflective practice and permission to acknowledge that delivering healthcare can sometimes be stressful. Finally, a better understanding of how our own behaviours at work can significantly impact both positively and negatively on our colleagues can only result in better patient care.

Ben Lindsey Consultant General, Vascular & Renal Transplant Surgeon

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START Human Factors - COVID-19

Systematic Training in Acute Illness Recognition and Treatment - Human factors presentation

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Duty of Candour e-Learning

This module will enable you to learn the key features of the Duty of Candour together with related terminology and good practice. 

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Managing Unconscious Bias

This extended e-learning content explores how cognitive bias can influence our thought processes and judgement looking also at equality, diversity, bullying and harassment.

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