1. Technical recommendations
A good connection
We recommend a fixed broadband connection since some learning content relies on uninterrupted communication between you, your browser, and the virtual learning environment.
This is particularly important with activities that report on your progress where even a minor dropout may result in completion data being lost.
Unfortunately, mobile devices are more likely to suffer loss of signal and consequent under-reporting of your progress.
A modern browser
It is worth ensuring your browser is up-to-date and many issues can also be solved by using a different browser.
For example, we have found some content works better when using Chrome.
Allow pop-ups and cookies
Our learning environment uses both pop-ups and cookies so please ensure these are enabled in your browser.
Check for an information or warning symbol in your browser address bar, or by clicking on the padlock symbol next to the web address.
2. Contact the RCS Learning team
Email us at email@example.com
We aim to reply to your message within 48 hours. Please call us if your enquiry is more urgent.
+44 (0)20 7869 6300
We are available Monday to Friday, 8.30 – 4.30.